Dentequip Students

1. Student Status Verification: Before placing an order under the student offer, you must provide us with valid proof of your student status. This can be a copy of your updated student card or an official document issued by the educational institution where you are enrolled.
2. Sending Proof: The document must be sent by e-mail to the address specified on our website or via the contact form available online. Make sure all details are legible and that the document is in a supported format (PDF, JPG).
3. Application Processing: Once your proof is received and verified by our customer service department, you will receive confirmation of eligibility. This process can take up to 48 hours.
4. Placing Your Order: After confirming your student status, you will be able to place your order at the special prices offered. We will guide you through the product options available and help you choose the best option for your needs.
5. Completing the Order: Complete your order by selecting your payment method and delivery details. We will process your order as soon as all details are confirmed and payment is made.

Terms and Conditions

1. Repairs and Returns

In the event that any handpiece purchased from our company requires repair due to a malfunction, the cost of round-trip transportation of the part sent for repair will be borne by the purchaser. This includes the cost of shipping the defective part to our service centre and returning it after the necessary repairs have been made. The buyer is responsible for properly securing the part during transportation to prevent further damage.

2. Student Support

We recognize the importance of ongoing support for dental students and are committed to providing dedicated assistance to them.
Students can contact our team at any time to receive helpful information related to the proper maintenance and use of handpieces and other dental equipment purchased from us. We want to ensure that every student has the knowledge to maximize the performance and durability of our products.

3. Guarantee and Additional Benefits

All handpieces purchased come with a 1-year warranty, which covers manufacturing defects and technical problems that are not the result of misuse. Additionally, customers who order more than 5 handpieces in a single transaction receive free shipping and a gift spray for lubricating the handpieces to ensure optimal operation and prolong their lifetime.

4. Contact

For any questions or clarifications regarding the above terms and conditions, buyers and students are encouraged to contact our customer support team. Contact information can be found on our official website and in the information materials provided with the purchase of the products.  

At Dentequip, we are committed to providing the highest quality products and services to the Romanian dental community. We understand the importance of access to reliable equipment and competent technical support for students and dental professionals. Through our terms and conditions, we aim to ensure transparency and predictability, so that every customer feels confident and satisfied in working with us.

By adding additional benefits such as extended warranty, free shipping on larger orders and gift products, we hope to strengthen our long-term partnership with the medical community, contributing to the success and efficiency of your business.

We are here to assist you with any of your dental equipment needs and thank you for your trust. We look forward to supporting you in achieving excellence in dentistry.